Cloud infrastructure created to capture workplace data in brand new ways

Product Engineering

Enterprise Solutions

Data Analytics & AI

MillerKnoll, formerly Herman Miller, is a recognized innovator in contemporary interior furnishings, work chairs, healthcare solutions, and workplace technology. In 2021, the company became part of the MillerKnoll collective, a platform of brands shaping the way people live and work.

MillerKnoll envisioned Live OS, a cloud-connected furniture system that could turn everyday office equipment into a source of real-time insight, so Vervint architected the analytics and cloud infrastructure that makes that data useful to end users, facility managers, and MillerKnoll alike.

Primary goals for MillerKnoll

Turn furniture into a sensor network

Capture real-time data from connected desks and office sensors without disrupting how people actually work.

Make data useful to more than one audience

Serve end users, facility managers and ergonomists, and MillerKnoll itself, each with insight relevant to them.

Do it without compromising trust

Combine strong data security with deep respect for end-user privacy.

Better data drives better workplaces

MillerKnoll Live OS is a cloud-connected furniture system with an app and dashboard that captures data about workspaces. Once paired with any connected desk, Live OS dashboards pull real-time information from sensors in the office to help control operational costs, use space more effectively, and support employee health and performance.

Building the foundation first

Building the connected system started with designing and creating the analytics and cloud infrastructure underneath it, since access to reliable data was critical, not just for MillerKnoll, but for the end users and the facility managers and ergonomists who would rely on those insights day to day. Vervint’s architecture and platform made it possible to capture that data effectively, giving MillerKnoll the foundation to create better experiences across every audience it serves.

With a data-driven foundation now in place, MillerKnoll is positioned to keep helping people work smarter and feel better, wherever their workplace happens to be.

“Vervint’s work to develop the cloud infrastructure, data analytics, and systems architecture for Live OS has been outstanding. Not only have they helped us to provide our customers with robust, data-driven insights, but they did so in a manner that combined the highest standards for information security with a deep respect for end-user privacy.”