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Beyond the appointment: Building intelligent healthcare systems that anticipate patient needs

Picture this: A patient leaves their doctor's office with follow-up instructions. Six weeks later, they've missed the appointment and their condition has…
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Putting people first in the age of AI

When healthcare.gov crashed on launch day in 2013, the failure wasn't technical. Developers had built a complex system without adequately considering the…
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The why with AI

Turn AI potential into real business prototypes the right way.
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When smart data meets smarter decisions: AI transforms manufacturing supply chains

Modern manufacturers face a peculiar paradox. They collect mountains of operational data: sensor readings, packaging dimensions, weight distributions, delivery…
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When AI writes code 10x faster, who ensures it won't fail 10x harder?

Your development team just shipped a new resource management application in record time. AI-assisted development compressed months of work into weeks. The app…
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Building a smarter data platform through Human AI Partnership

Every company has the same quiet frustration hiding in plain sight. Somewhere, an executive is staring at a dashboard that took months to build and wondering…
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Choosing your integration architecture in Microsoft Fabric

A client recently asked me what seemed straightforward: "What's the best way to get our Shopify data into Fabric?" Three years ago, I would have given them a…
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AI can't fix stupid: Why human quality gates matter more than ever

"Just let AI write all the code. It'll be faster." I hear this a lot. And honestly? It makes me nervous. Not because AI can't write code—it absolutely can. But…
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AI-enabled and human-centered: Designing with HAIP at Tech Week 2025

Like Chuck and Oliver have done in their preceding posts, in this post we’ll continue to explore how Vervint is experimenting to find the Human-AI Partnership
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The Human-AI Partnership Model (HAIP): Amplifying capability without replacing judgment

This is the second post in our series exploring our real-world case study that we presented during Grand Rapids Tech Week 2025. The case study explored how we…
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Reflections on GR Tech Week: Kicking off Vervint's AI case study series

A few weeks ago, Vervint participated in GR Tech Week here in our hometown of Grand Rapids. It was a great opportunity to engage with the broader tech…
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Brain rot or superpower? The human skills that matter most in the AI age

The calculator didn't kill mental math, it transformed how we use numbers. GPS didn't eliminate our sense of direction (though my ability to navigate without…
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