Ascertain Co-Founder and Chief Product Officer Eli Bernstein owns the product vision, user research, and roadmap behind Ascertain’s AI agents, drawing on more than a decade of product leadership across healthcare and enterprise software, including earlier roles at SeatGeek, Scholly, and Torch. Ascertain builds agentic AI for the parts of healthcare no patient ever sees, prior authorization, referrals from specialty providers, benefits verification in behavioral health. Founded in partnership with Northwell Health and Aegis Ventures and backed by Deerfield Management, Ascertain has publicly co-developed touchless AI automation for oncology administration with The Oncology Institute.

Vervint Chief Consulting Officer (CCO) Stephanie Hogen brings over 20 years of experience in technology consulting, leading growth initiatives across global organizations, specialized in creating user-centric solutions that deliver lasting impact.

If everything that isn’t the patient took care of itself, how much of your team’s attention would go back to the person in front of them?

Topics We’ll Explore:

  • Where the time actually goes between a treatment decision and a patient starting care and what another two weeks costs a person and their family
  • Why a decade of evidence-driven care made medicine sharper and quietly cost us the personal relationship, and why we no longer have to choose
  • Why healthcare’s problems aren’t mysterious, just structurally hard and what changed to make them solvable
  • What the durable investments are when the ground is moving this fast. The knowledge base, a multi-model world, and how a CPO decides what gets built next
  • Where the human stays in the loop permanently, no matter how good the models get

You’ll hear Eli on what he saw sitting beside the people who run these workflows, honest examples from inside provider organizations, and what his customers actually do with the hours they get back. Which, in his experience, is usually build something better for their own patients.

Bring your questions. This one’s live, and if you’re in Grand Rapids, you can ask them in the room.